Product Scope: LearningExpress, Accel, PrepSTEP, BlueCareer
Hosting Platform
The following providers are used to store EBSCO data and deliver EBSCO products and services.
| Name | Purpose | Location of Processing |
|---|---|---|
| Amazon Web Services, Inc. (AWS) | Data storage and software delivery | United States |
Software as a Service
The various software packages below are used to monitor, manage and/or enhance the platform.
| Name | Purpose | Location of Processing |
|---|---|---|
| OneTrust, LLC | Data Subject Access Right request software | United States |
| Osano, Inc. | Cookie management (IP Address and Cookie Preferences only) |
Ireland |
| Snowflake, Inc. | Cloud based databases | United States |
| Shopify, Inc. | Payment processing for consumer purchasing | United States |
| ActiveCampaign, LLC | Consumer relationship management system and provider for newsletter/mailing campaigns services | United States |
| HubSpot, Inc. | Marketing campaigns | United States |
Staff Augmentation
EBSCO augments its internal staff with assistance from the following staffing providers.
| Name | Purpose | Location of Processing |
|---|---|---|
| EPAM, Inc. | Software development support | India, Europe |
| NISC Export Services Pvt. Ltd. (NES) | Customer support | India |
| Zeus Learning | Software development support | India |
Accel5
Accel5 utilizes the Thought Industries Platform
| Name | Purpose | Location of Processing |
|---|---|---|
| Thought Industries (until June 2025) | Accel5 is hosted and managed within the Thought Industries platform | United States |