Respecting Data Privacy and Data Transparency
Our updated terms of use for EBSCO products indicate that due to IP and copyright, publisher data cannot be used via EBSCO APIs for library and university AI.
EBSCO is a trusted library partner. We follow ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, and ISO/IEC 27701 standards for information security and privacy.
To protect privacy and security, we do not share customer or user data with AI models.
We also closely monitor and adapt to evolving AI regulations, including the NATO and EU Responsible AI guidelines, the EU AI Act, and other national standards.
Upholding Information Excellence
EBSCO enhances the accuracy of AI-generated responses by grounding them in trusted, authoritative data sources, ensuring the outputs are contextually relevant and precise.
Furthermore, the company employs a human-in-the-loop verification process, where subject matter expert oversight is applied to review and refine AI-generated content.
This hybrid approach not only minimizes errors but also ensures that responses meet high standards of quality information.
Copyright, Access and AI
Artificial Intelligence (AI) used responsibly can help do amazing things but be sure you understand the implications first! Learn more about how copyright and AI interact in this video.
Stay Informed
Contact us to learn more about AI at EBSCO, sign up for our AI beta programs, or collaborate with us on research and development initiatives.